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What to Ask During Your Walk-In Bathtub Consultation

June 17, 2019  |   3 min read
Sales representative discusses cost of Walk-In Bath with customers
KOHLER Walk-In Bath with wide door overhead
$1,000 Off + Low Monthly Payments

For a limited time, take $1,000 off the KOHLER® Walk-In Bath. Plus, enjoy low monthly payments. Contact us today to claim your exclusive savings.

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Ready to get started?Request a free quote or call (800) 707-5276.

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Purchasing a walk-in bath is an important investment into your future. Designed to allow easier access into and out of the tub, it helps you bathe independently in your own home.

However, not all walk-in baths offer the same safety and comfort features. That’s why it’s important to talk with your salesperson about if a walk‑in bath is right for you.

We’ve compiled a list of questions and considerations to keep in mind as you shop. This guide provides talking points for you to discuss with a walk-in bath specialist during your quote appointment so you feel confident in your purchase.


How Low Is the Threshold? Is It Low Enough for My Needs?

The threshold (or step-in) is a staple feature of a walk-in bath because it enables you to safely enter and exit. The height of the entry varies by brand. Typically, the walk-in bath with the lowest threshold is the safest option.

How Wide Is the Door?

The design and engineering of the walk-in bath door greatly impact the usability of the bath. A wide door makes it more accessible to step through. Ask about the dimensions of the door to ensure you can safely walk in and sit inside.

How Many Safety Handrails Are There?

Woman uses handrail in walk-in bath.

Handrails or grab bars provide stability as you enter and exit the walk-in bath. They also help you sit, stand and bathe securely. The number of handrails varies by brand, with some even designing the rim to double as a handrail. Discuss the position of each handrail with your walk-in bathtub salesperson so you can enjoy safer bathing.

Can I Reach the Controls Easily?

You should be able to comfortably reach the controls while sitting in the bath. Otherwise, you may have trouble operating the bath’s features. Consider a walk-in bath equipped with an ergonomic control panel, which is designed for simplicity and ease.


What Are the Walk-in Bath’s Therapeutic Features?

Not all walk-in baths are created equal. Their features range from basic to advanced so it’s important to talk to your walk-in bath specialist about your needs. Inquire about a heated backrest (which keep you warm as the bath fills), whirlpool jets and other bath features that relieve tension and soothe sore muscles.

Close up of BubbleMassage™ air jets.

How Many Jets Are in the Bath?

Contrary to popular belief, the number of jets isn’t the most important factor. It’s actually the placement, positioning and quality of the jets that matter most. Too many jets can reduce the power of each individual jet, weakening the massage experience.

Pro Tip: Kohler has identified that 10 jets create the optimal therapeutic pressure.

Where Are the Jets Positioned?

The positioning of the jets makes a big impact. You’ll enjoy a more powerful massage if the jets hit just the right stress points along your body. Make sure the jets are adjustable so they can precisely target your spine, legs and feet for a reinvigorating experience.  


Can I Customize the Look of My Bath?

Senior woman relaxing in a KOHLER walk-in tub with KOHLER LuxStone bath walls installed and a bath towel hanging outside of the tub.

Personal touches help to make your new walk-in bath all your own. Ask about decorative options for your walk-in bath. When you choose a brand with a wide selection of decorative bath walls, bath colors and faucet finish options, you can design your bath’s look exactly the way you envisioned. Your bath specialist can help you choose accessories that reflect your home decor and personal style.

What If I Also Want a Shower Experience?

See if the bath comes with a handshower in addition to a regular faucet. A handshower gives you flexibility over your bathing experience so you can enjoy the best of both worlds. For even greater control, seek handshowers with multiple spray settings so you can find your perfect pressure. Talk with your bath specialist about what options are available to you.

Purchase Details

Sales representative discusses cost of Walk-In Bath with customer

Does the Bath Come with a Warranty? What Does It Cover?

Your warranty should give you peace of mind that you’ll be able to enjoy your bath worry-free as long as you own it. Ask about warranty options, and make sure you choose a brand that offers lifetime protection.

Do You Offer Financing Options?

Affordable financing plans enable you to purchase a walk-in bath when you need it, and starts with a small down payment. Ask about eligibility and finding a plan that works with your budget. Also, look out for special offers or deals that can help offset some of the cost.

How Quickly Can You Install My Walk-in Bath?

The answer partly depends on the quote appointment. The best brands conduct thorough testing during your in-home consultation to identify and prevent issues that cause delays in installation. In fact, KOHLER can install a walk-in bath in as little as one day.

Talk To A Kohler Specialist

At KOHLER, our walk-in bath specialists are eager to provide answers and discuss your options so you can make an informed and confident decision when purchasing your new walk-in bath. To schedule your free in-home consultation, call (800) 707-5276 or request a quote.

Use this shopping guide to find the right walk-in bath for your needs.

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  • Professional, Attentive Installers

    “Everything the installation team did was very very professional and high quality workmanship, from start to finish. Their attention to detail was a sight to behold. We were always kept informed of all work, progress or delays...The KOHLER Team is right up there with the best!” - David S., Lexington, NC
  • Beautiful Walk-Tub and Shower Combo With Warranty

    “Both the tub and shower are wonderful to use and look absolutely beautiful. In addition, the lifetime warranty gives us peace of mind, and the service we’ve received has been excellent.” - Nancy M., Mequon, WI
  • Relaxing Hydrotherapy and Convenient Comfort Features

    “I am so happy with my KOHLER Walk-In Bath. It is my luxury relaxation spot for me time. The tub seat is great when taking a quick shower then sitting for leg shaving. The shower handle hose is long enough to hang higher in a wall mounted holder for stand up showers, or reach around your back when sitting.” - Mychelle T., Tulsa, OK
  • Professional, Two-Day Installation

    “I thought the workmanship was professional, and it was very well done. It was very clean and everything was cleaned up and done in two days.” - Carolyn A., Roseville, CA
  • Hydrotherapy Jets Soothe Back and Legs

    “I have significant back and leg issues. It has been very helpful with the therapy jets. It has met my expectations.” - Stephen H., Phoenix, AZ
  • There’s No Better Installation Team

    “We could not have wished for a better team. Very professional and were pleasant with their replies to our questions. The team explained in detail the operation of the walk-in tub.” - Ira And Therese M., Berkeley Springs, WV
KOHLER Walk-In Bath with wide door overhead
$1,000 Off + Low Monthly Payments

For a limited time, take $1,000 off the KOHLER® Walk-In Bath. Plus, enjoy low monthly payments. Contact us today to claim your exclusive savings.

See More Offer Details
Call to speak with a KOHLER Dealer: (800) 707-5276

Request a free quote

Request a free quote

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